Update process

Thank you for taking the time to complete the update process.
Please note, this is a multi-step form and at this step, we do not store any information provided.
  1. Search our database with your email address.
  2. If no match is found:
    • Refine your details by providing extra information such as Date of Birth, ID number.
  3. After submitting your details:
    • You will receive an email with an encrypted link that identifies you.
    • Click the link and you will be taken to the detailed update page, where you can check and make changes to all your details.

Search using email address:

Contact an administrator:

We have not found a unique record on our database.

Please provide us with some extra information, and try again.

We have found you on our database, but certain details provided do not match.

For security reasons, please supply us with a contact number for us to confirm your identity.

Even with the extra information that you provided, we have not been able to find a match on our database.

Please check the accuracy of the information you provided and try again.

Otherwise, supply us with a phone or cell number and we will contact you.

We have found you on our database.

We will now send you an email with a link for you to update your details.

If you do not receive the email within an hour, please check your junk mail/spam folder.

Thank you for providing your contact information.

We will be in touch to confirm your details.

Thank you.

We have sent you an email in order for you to check and update all your details.